Tropic Wave
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Frequently Asked Questions
Find answers to common questions about ferry booking
Booking
How do I book a ferry ticket?
Can I book a round-trip ticket?
How far in advance can I book?
Do I need to print my ticket?
Payment
What payment methods do you accept?
Is my payment secure?
What currency will I be charged in?
Ferry Information
What should I bring on the ferry?
Is there luggage allowance?
Are ferries wheelchair accessible?
Can I bring my pet?
Changes & Cancellations
Can I change my booking?
What is your cancellation policy?
What happens if the ferry is cancelled?
Still have questions?
Our support team is here to help
Contact Support