Privacy Policy

How we collect, use, and protect your information

Personal Data We Collect, Use, and Share
We collect information you provide to complete bookings and provide support. We use it for the purpose you provided it for, and may share it only with necessary service partners to deliver your trip.
Strictly Follow the Law
We respect privacy rights and follow applicable regulations such as GDPR and other relevant laws.
How We Protect Your Personal Data
We use access controls and security measures to safeguard personal data, and limit access to authorized employees for permitted business functions.
Complaints and Personal Data Discussions
We provide a channel for privacy complaints and aim to resolve issues quickly and transparently.
Continuous Improvements
We continually improve our personal data protection system to keep pace with evolving technology and regulatory requirements.
Storage and Retention
We collect passenger name, email, and phone for reservations and share them only with the operator. Retention is limited (typically up to 6 months after travel), and we do not store card data.
Privacy Contact
If you have questions about this policy, contact us atsupport@tropic-wave.com